# Features - URL: https://www.selloff.auction/features - Language: English - Last updated: 2026-09-29 - Français: https://www.selloff.auction/fr/fonctionnalites.md ## Everything an auction house runs on CRM, consignments, cataloguing, sales, shipping, accounting and the platform around them — each feature designed around lots, sales and clients. ### CRM - [Client records & history](https://www.selloff.auction/features/client-records.md): One record per contact with addresses, ID and bank details, tags, consignments, bids, invoices and a complete activity history shared by the whole team. - [Segmentation & smart lists](https://www.selloff.auction/features/segmentation-smart-lists.md): Classify contacts with tags and collecting areas, then save dynamic lists that update themselves from bids, invoices, consignments and activities. - [Smart search & filters](https://www.selloff.auction/features/smart-search.md): Find any contact, lot or sale in seconds, from a global search box to multi-criteria filters on bids, invoices, estimates and consignments. - [Contact import](https://www.selloff.auction/features/contact-import.md): Import contacts from an Excel (XLSX) file with duplicate checks, tags, collecting areas and a source label, processed in the background with an error report. - [Email campaigns](https://www.selloff.auction/features/email-campaigns.md): Build targeted campaigns from contact lists, push them as segments to Mailchimp or Brevo, and follow costs, recipients and the business they bring in. - [Email tracking](https://www.selloff.auction/features/email-tracking.md): Every email Selloff sends is logged on the contact with its content, attachments and delivery status, from queued to delivered, opened or bounced. - [Opportunities pipeline](https://www.selloff.auction/features/opportunities.md): Track potential consignments from first contact to signed deposit, with owners, estimated values, next-step tasks and the reasons deals were lost. - [Letter & document templates](https://www.selloff.auction/features/letter-templates.md): Adapt the layout and wording of every document Selloff produces, from letters and receipts to invoices, in each language, with placeholders and conditions. - [Dashboard & tasks](https://www.selloff.auction/features/dashboard-tasks.md): A home dashboard with your tasks, offers to review and sales to invoice, a dashboard for each sale, and a daily email listing the tasks due. ### Consignments - [Consignor management](https://www.selloff.auction/features/consignor-management.md): Set commission, lot fees, insurance, broker and representative per consignment, group lots under receipts, and keep each consignor informed from one page. - [Consignment receipts & signed documents](https://www.selloff.auction/features/consignment-receipts.md): Register each deposit on a numbered receipt with storage location and import details, send lot lists and contracts, and track which signed copies are back. - [Appraisals](https://www.selloff.auction/features/appraisals.md): Record appraisals at the counter or on site, describe and photograph lots, bill a fixed or hourly fee and move accepted lots into inventory. - [Estates & successions](https://www.selloff.auction/features/estates-successions.md): Handle estate consignments with a representative such as an executor or notary, documents addressed to them, appraisals of the contents and single-owner sales. - [Business referrers](https://www.selloff.auction/features/business-referrers.md): Record the referrer behind each consignment, calculate their commission on sold lots or on your vendor commission, and see what is payable once buyers have paid. - [Consignor settlements](https://www.selloff.auction/features/consignor-settlements.md): Generate consignor statements for a whole sale, deduct commission, fees and VAT, pay consignors once buyers have paid and export transfers to your bank. ### Inventory & catalogue - [Lot descriptions](https://www.selloff.auction/features/lot-descriptions.md): Describe lots on a screen you configure, with texts, custom fields, categories and images, and generate repetitive headings and descriptions automatically. - [Estimates & reserves](https://www.selloff.auction/features/estimates-reserves.md): Record starting price, low and high estimates, reserve and printed estimate for every lot, adjust them in bulk, and keep the values used in each sale. - [Lot references & barcode labels](https://www.selloff.auction/features/lot-references-barcodes.md): Give every lot a unique reference in your chosen format, print barcode labels on Zebra printers from the browser and scan them at every step. - [Categories & taxonomies](https://www.selloff.auction/features/categories-taxonomies.md): Organise lots with your own hierarchical taxonomies, translated categories and description masks per type of object, shared with collecting areas. - [Catalogue building & numbering](https://www.selloff.auction/features/catalogue-building.md): Assign lots to a sale, order them by category or any field, number them automatically or by scanning, and check the catalogue for errors before it goes live. - [PDF catalogue generation](https://www.selloff.auction/features/pdf-catalogue.md): Produce a PDF catalogue straight from your lots, or export texts and images for InDesign and other layouts, with image sizes and grouping by category. - [Online catalogue publishing](https://www.selloff.auction/features/online-catalogue-publishing.md): Publish catalogues on your own website through the Selloff API and WordPress plugin, with instant updates, online bidding, client accounts and platform exports. - [Photo import & image checks](https://www.selloff.auction/features/photo-import.md): Upload hundreds of photos at once, matched to lots by file name, with validation, required scan types and a coverage check before the catalogue goes to print. ### Sales & bidding - [Sales & auction types](https://www.selloff.auction/features/auction-types.md): Run auctions, offer sales, eBay-style timed sales and fixed-price sales, each with its own sessions, catalogues, dates, fees and bid increments. - [Bidder registration & tracking](https://www.selloff.auction/features/bidder-management.md): Register bidders before or during a sale, number them automatically, set purchase limits and request guarantees, with every bidder's activity on one page. - [Absentee & phone bids](https://www.selloff.auction/features/bid-recording.md): Record absentee, phone and OR bids in the book, check them against your bid increments, confirm them to clients by email and print the bid book for the room. - [Bid import from platforms](https://www.selloff.auction/features/bid-import.md): Bring bids, results and registrations from Drouot, Sixbid, Numisbids, Philasearch, Biddr and Excel files into your sale, with contact matching and a review step. - [Live auctions & online bidding](https://www.selloff.auction/features/live-auctions.md): Run the room from the auctioneer's console and take live online bids through Selloff Live Auction, with every hammer price recorded in Selloff. - [Offers & after-sale](https://www.selloff.auction/features/after-sale-offers.md): Collect offers on unsold lots or in offer sales, decide lot by lot with the consignor's figures at hand, and notify bidders by email. - [Results & statistics](https://www.selloff.auction/features/results-statistics.md): Follow each sale from bids to results: realised prices, consignor results, sell-through rate and performance against estimates. ### Shipping - [Shipments & shipping slips](https://www.selloff.auction/features/shipments.md): Prepare and track shipments to buyers, consignor returns and lots sent for certification, with preparation slips and tracking emails. - [Shipping cost matrix](https://www.selloff.auction/features/shipping-cost-matrix.md): Calculate shipping costs on invoices from weight, destination zone and purchase amount, with matrices, percentages, fixed fees and limits. - [Barcode scanning & packing](https://www.selloff.auction/features/barcode-scanning.md): Scan lot barcodes to add lots to a shipment or return, with instant checks that each lot is available and invoiced to the right client. ### Accounting - [Automatic invoicing](https://www.selloff.auction/features/automatic-invoicing.md): Create buyer invoices and consignor statements from recorded sales in a few clicks, with premium, insurance, fees, shipping and VAT calculated automatically. - [Payment tracking & reminders](https://www.selloff.auction/features/payment-tracking.md): Record and apply payments, see what each client owes, send reminders at three levels with fees, and follow receivables in the aging report. - [Integrated accounting](https://www.selloff.auction/features/integrated-accounting.md): Keep client accounts, the chart of accounts, supplier invoices and balances inside Selloff, per branch and currency, without re-entering sales in another system. - [VAT & international tax](https://www.selloff.auction/features/vat-international-tax.md): Apply the right VAT to every invoice line by branch and client country, with dated rates, foreign VAT and a VAT report for your return. - [Online payments](https://www.selloff.auction/features/online-payments.md): Let buyers pay invoices, guarantees and free amounts online via Stripe, Datatrans or Saferpay, with fees and payment statuses tracked in Selloff. - [Accounting export](https://www.selloff.auction/features/accounting-export.md): Export buyer, consignor, payment and supplier entries by period, branch and currency to Sage Accpac, OM Finance, Quadra or CSV, without re-keying. - [E-banking payment transfers](https://www.selloff.auction/features/e-banking-transfers.md): Pay consignors and suppliers by uploading a pain.001 file generated by Selloff to your e-banking, instead of typing each transfer by hand. ### Platform & service - [Users, roles & permissions](https://www.selloff.auction/features/users-permissions.md): Give each team member a role that matches their job, from external describer to accountant and administrator, plus read-only roles and API keys. - [Security, hosting & backups](https://www.selloff.auction/features/security-backups.md): A web application with each client's data kept separate, two-factor authentication, role-based access and protected financial records. - [Interface customisation](https://www.selloff.auction/features/interface-customization.md): Adapt Selloff to your house: description fields, list columns, your branding on documents and emails, and every text your clients read. - [Support, training & documentation](https://www.selloff.auction/features/support-training.md): Reach the Selloff team in Geneva through the in-app support widget, follow video tutorials and look up every screen in the in-app documentation. - [Continuous updates & custom development](https://www.selloff.auction/features/updates-custom-development.md): New features and fixes reach your Selloff instance with nothing to install, and features specific to your house can be developed on request. ## See Selloff running on a sale like yours. A one-hour demo, with your sale types and your questions.